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AI Receptionist & SMS Assistant

Never Miss Another Customer Call

Your AI receptionist answers incoming calls, responds to common questions, collects customer information, qualifies leads, and helps schedule appointments—even when your team is busy or after hours.

What this means for your business

  • Capture more opportunities
  • Reduce missed calls
  • Answer customers 24/7
  • Book appointments automatically
  • Book jobs while you're still on another service call

How it works

Plumber taking a customer call in a home while a technician works on equipment in the background
Plumbers, HVAC techs and electricians stay on the job while every call still gets answered.

When a customer calls, the AI receptionist picks up in a natural voice, answers common questions about your services, service area and hours, and collects the details you need to quote the job.

If your business misses a call, an automatic text is sent within seconds. Customers can simply reply and continue the conversation with your AI assistant, which can answer questions and even schedule the appointment.

The same assistant handles text conversations end to end: it answers questions, qualifies the customer, collects service details, books the appointment directly into your calendar, and sends confirmations and reminders automatically.

Three ways it wins you work

AI phone answering

Every call answered, questions handled, details captured.

Missed call text back

An instant text goes out seconds after a missed call.

AI SMS assistant

Text conversations that end in a booked appointment.

Real calendar booking

Appointments drop straight into your live schedule.

After-hours coverage

Nights, weekends and holidays are all covered.

Lead qualification

Service type, address and urgency captured every time.

Getting started

01

We learn your business

Services, pricing ranges, service area, hours and common questions.

02

We train your assistant

The AI is scripted around how you talk to your customers.

03

You start answering 100% of calls

Watch conversations and booked jobs roll in from one inbox.

Stop Losing Customers To Slow Follow-Up

See how MyServicePilot can help your business capture more leads, automate customer communication, and book more jobs.