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Reputation Management

Build More 5-Star Reviews

Automatically request reviews after completed jobs and manage customer feedback from one place.

What this means for your business

  • Build trust
  • Improve online reputation
  • Generate more positive reviews
  • Respond to feedback faster

How it works

HVAC technician shaking hands with a happy homeowner after finishing a service call
The review request goes out right when the customer is happiest — job complete, handshake done.

As soon as a job is marked complete, a friendly review request goes out by text and email with a direct link to your Google profile. No more remembering to ask, and no more relying on a busy technician to bring it up.

New reviews appear in one dashboard where you can reply in a couple of clicks. AI-assisted replies draft a professional, on-brand response for you, so even a tough review gets a calm answer quickly.

Review notifications keep you in the loop the moment feedback comes in, so you can fix a problem before it becomes a public complaint.

What's included

Automatic review requests

Sent by text and email right after a completed job.

AI-assisted replies

Professional responses drafted for you in seconds.

Review notifications

Know instantly when a new review is posted.

Google review management

All your reviews handled from one simple dashboard.

Feedback in one place

Customer sentiment tracked alongside their job history.

Rating growth

A steady flow of new reviews lifts your local ranking.

Getting started

01

Connect your profile

We link your Google Business Profile to the platform.

02

We set the timing

Requests go out at the moment customers are happiest.

03

Reviews start arriving

You approve replies and watch your rating climb.

Stop Losing Customers To Slow Follow-Up

See how MyServicePilot can help your business capture more leads, automate customer communication, and book more jobs.